I've been using this app since the last 2 years. I first came to know about it at my local SBI branch. Since then I've been registered through this app.
It's an official SBI multipurpose application. Using this app internet and personal banking can be managed on the go.
After such long uses I can opine that though this application has multiple features and services like UPI, bank to bank transfer, internet banking, mobile/DTH recharges etc, sometimes the app lags.
The app never works smoothly on any devices because I already used it on more than 3-4 devices.
Many bank to bank and UPI money transactions failed repeatedly on this app. I even verified internet banking transactions using OTP on my phone but still they failed.
I often noticed that log in to this app failed many times due to service maintainance. I tried to contact the help and support team but they either not responded or lately replied.
Though it's an official SBI handled application, still it never gives any offers or cashback. I never got any such offers while doing recharges or paying bills on this app till date.
The look and UI of this app is still the same as it was 2-3 years ago. They never improved the look and design of the app. The app works slow even with good internet connections. This app needs some serious improvemnts.
- Thank You! We appreciate your effort.