Sundaram Mutual Fund

Dear Sir,

I am extremely sorry to publish the following. I had Registered an SIP wit SMF as per details given below:

Dear K. Ranganathan,

We acknowledge the receipt of your ISIP Registration submitted on 02 Apr 2022 19:17 in SUNDARAM AGGRESSIVE HYBRID FUND(FORMERLY KNOWN AS PRINCIPAL HYBRID EQUITY FUND) - DIRECT PLAN MONTHLY IDCW PAYOUT PAYOUT under folio 60388942. Reference No: SBZDD105456138 SIP Frequency: Monthly Number of Installments: 6 SIP Period: 15/05/2022 to 15/10/2022 SIP Amount: 5000.00

URN Number for registering your NACH Mandate(SIP Mandate) is SMKFINTD-349076

To complete your SIP registration process follow the below steps: Login to your registered bank's website - STATE BANK OF INDIA Select the Bill Pay or Biller Registration section. Add / Select SUNDARAM MUTUAL FUND from the Biller list in the drop down. Enter the URN SMKFINTD-349076 and complete your registration in order to activate your SIP.

Note: For your convenience, you can select Auto Pay option(If available) to avoid authorization for every SIP debit.

Since, 15th May was a holiday, I expected debit in my account on 16th May, 2022. It did not happen till evening, Hence, I cancelled my SIP. Which was duly confirmed by the following mail:

Dear K. Ranganathan,

We acknowledge the receipt of your request submitted on 16 May 2022 16:05 for cancellation of SIP registration number 105456138 having the frequency in SUNDARAM AGGRESSIVE HYBRID FUND(FORMERLY KNOWN AS PRINCIPAL HYBRID EQUITY FUND) DIRECT PLAN MONTHLY IDCW PAYOUT under folio no 60388942 . The same will be processed and all future instalments will be cancelled.

Please find cancelled SIP details below. Reference No: SBZD106032156 SIP Frequency: Monthly Number of Installments: 6 SIP Period: 15/05/2022 to 15/10/2022 SIP Amount: 5000.00

We look forward to a long-standing association and would like to assure you of our best services.

Should you need any further information or assistance please call us on our Customer Care Number 18004197744 or you can also email us at customerservices@sundarammutual.com

However, to my surprise Rs.5000 was debited to my account on 17th May evening. Even on 18th and 19th May, 2022 there is no allotment of Units against this SIP nor the amount was returned to my Bank account.

I have taken up with both kfintech(Ref. No. 1200241) and Sundaram Mutual Fund(Ref:1201715). So far my grievance has not been resolved.

Hope Mouthshut will resolve this issue.

K Ranganathan

Mobile no. 9341231613

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Sundaram Mutual fund don't have anything like a customer service. Absolutely no response to simple queries. Absolutely responsive to any queries. even personal visits to their office in Chennai did not help resolve simple queries. No one in their customer care service seem to know anyting or understand queries. Absolutely irresponsible

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Sundaram Mutual deals Fund across Equity, Debt and Hybrid categories. Pertinent information on the Schemes like NAV, Expense Ratio, 1 Year Return, Assets under Management, Style Box and most importantly Scheme Ratings are shown in the page. Equity Style box shows Fund Valuation in the X axis and Market.

Good Product. Ever used

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