Booked into this hotel for four days, and the rooms were amazing. We had a Moti Suite which was huge. However, that was probably the only good thing I could say about it, apart from the fact that SOME of the staff were eager to please.
The pool was filthy. I got an ear infection the day after swimming in the pool and had to go onto strong antibiotics. The food is dismal, the crockery and cutlery were dirty and being the only English woman in the hotel was not a nice experience, as I was STARED at in a most rude manner. Indeed while I was at the poolside with my Indian husband, people seemed to come out at intervals, stare at me, go inside and reappear with more people to gawp.
It is a shame because the rooms were good. However the pool attendant was probably the rudest man I have encountered in my life. Being sun bathing fans we like to lay on the sun bed, and the towels were too short to cover the bed, meaning that our legs would be burned on the hot plastic, but we were only allowed to take one towel each. I was incensed at such stupidity but the fool refused to budge, so we had to get extra towels from our room. The management should really have told this guy that as fully paying guests, we should be given two towels if we ask for them.
Total Hitler mentality this guy had. Shame because the management were so keen to help all round. We checked out earlier than intended as a result of our disappointment.
I would NOT recommend anyone to go to this hotel.
- Thank You! We appreciate your effort.