I purchased Eureka Forbes 3500L water softner, after one week of installation stopped working, and no proper solution from Eureka forbes,
Technicians visited after 3 months from the complaint date and they suggest silly reasons for not working and also not fixed.
it went on two more months, no use of the product.
I spoke multiple people from the Eureka forbes, but not use.
Even I reached Leads and managers and heads also, not proper response from anyone.
After few months I caught one Eureka forbes sales guy in my street, I tied him to my house gate, until you solve my problem I won't leave you, after that he called his manager and help to solve my problem.
problem in product: There is no resin in the unit
again now problem started, I don't know when my issue solve and when I will use the product.
cost of purchase: 85, 000/-, not a single rupee worth.
Pls don't go by costly solutions.
People I contacted:
Sankarnarayana(Department manager) - 961127xxxx
Arpit raj -(Department head) - 888606xxxx
Nagaraju -(Lead) 895102xxxx
and many more technicians
- Thank You! We appreciate your effort.