Hello, we visited club house in Manali on 12th April 2023. Using the lucky scratch card gift concept, they took us to a room and made us take the five years membership in Canaves Holidays, at that time I searched for their website and referred reviews, It was available and felt genuine and took 5 years membership paying 75000(opting EMI option) from credit card. Contact persons were ABHISHEK VERMA and SATISH.
They mentioned no other charges will be applied on EMI, but GST+Interest was applied in the monthly EMI statement. I immediately called ABHISHEK VERMA regarding the same, he mentioned quarterly settlement will be done and GST+Interest will be reversed(I have call recording proofs), but this is totally fake.
They also mentioned we can cancel the membership at any time, and they will refund the money, but they are not ready to cancel and refund the money, its fake promise.
Somehow on my mails writing to them, they called me and said they will refund in 45days with deductions which was not mentioned earlier. Now I am trying to call them, they are not responding to the calls, messages.
Toll Free number 18002124706 is fake. If I write to there mail provided(info@canavaescontinentalresorts.com) most of the times its reverting from “Mail Delivey system”
Saying mail could not be delivered, means its fake. No response from them.
I got all the details of ABHISHEK VERMA, including aadhar card, pan card, home address, family details, images, etc. I am going to take action on them.
- Thank You! We appreciate your effort.