Compaq V3149AU

I recently bought a Compaq for 30000 from Hypercity retail in Inorbit, the laptop is extremely slow, crashing frequently but the service technicians just shrug it off.

I write to make u guys aware that please check the compatibility since they are not so compatible with windows vista or xp and they  dont care ...

I wish laws and consumer complaints are more powerful in India to take up the challenge , but u know how it is here, chalta hai.....

Please beware of after service and Compaq........they are selling ok but after service need urgent attention. bought a compaq and within one year I had so many issues, the poor after service of Compaq didnt help at all. They tried to deny their short comings.I lost out my loyalty to them and wish I could have bought an IBM or Apple.

So guys please beware before u buy any compaq product, once uve paid your hard earned money and something happens the company doesnt care at all.

Anyone having a similar problem speak up and dont keep quite.

Please do whatever research b4 u buy their products......

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I bought this cool and stylish laptop in winter 2006 when HP had just lauchied new designs.. Going by ratings on US websites, I decided to buy this. I was very proud of its looks. Also, this was bit cheaper compared to intel counterpart with no compromise on performance. This came with 1 year warranty.

I was very excited and everything seemed to fine until one day when I could no more play a DVD borrowed from a friend. Immediately, I took this to service centre in indiranagar. After confirming there is problem with DVD writer (faulty), they promptly replaced it. This happened within 4 months of purchase !!

After 9 months, I observed that laptop was giving battery backup less than 30 minutes. Again, I headed to service centre and got it replaced with new battery pack. Today, after 2 years it gives approximately 1 hr backup.

Approximately after year and half, sound card stopped working abruptly when I was watching a movie... .!!!!! I was scarred to visit the service centre for this problem becuausei know the people there would just be waiting for bakra to come w/owarranty (you are fully exposed now !) & swipe his credit card forATLEAST 2000 for ?

In a week or so, I got call from HP service centre with offer for extended warranty. .. Yaaaa..hooooooooooo... But, my happiness was just short lived when she quoted Rs. 5, 000.00+ ONLY for just 1 year extended warranty !!! I had just finished paying the EMIs, (remember Rs.53, 000.00 purchase price). Now how does this sound to spend 5000 for 1 year warranty extension. (thats more than 15% of current market price of laptop). I just rejected the offer w/o second thought.

Other than above, laptop si perfectly fine (no crash with XP) and good number for features (bluetooth, card reader, wlan etc etc).. I liked the compact size fo screen (14"), keyboard layout.

Summary: Till now, I have had 3 hardware related problems in less than 2 years of purchase. Oh forgot to add one more.. now a days, this laptop I use as heater .. I mean it gets heated up in 15-20mins of boot up .... This means I can no more use my LAP for LAPTOP !!!!..

This basically means HP compaq has just fitted cheap and low poor quality stuffs inside thier laptops. Only outside looks are attractive. Ideally, one should be getting warranty extended whenever a manufacturer defect is detected. !!! but I have no time to fight with HP/Compaq guys.

All problems resovled for free untill you have warranty !! After that god save us !!!!! My suggestion would be to look for DELL or any other good brand.. I did not buy DELL because, dell was selling laptops online w/o any local dealership at that time.

By the way, a USB sound card saved my life at cost just Rs.250... Just that laptop is no more fully portable.. (internal speakers and mic does not work !!).

Still if you have decied to go ahead and buy HP/compaq product, remember incase you are workign professional, HP service centre is open only during your office hours (mon-friday) !! :-)

I have recently purchased the** Compaq Presario -

Laptop  V3149AU** from Bright Systems.  The "U" key came

out after two months of use  and we  sent it to your Santa Cruz Service center for

repairs and replacement. Complaint filed on: **Case number is 2214358828 dated

29/08/2007*

The service is very poor, and that is a first thing which should be good for these products. Without even understanding the problem, the Service

engineers  just asked us to pay Rs, 2500.00 for a Keyboard replacement. The

amount involved was small, but it defies the companies promises of Guarantee

and free replacement in case of defective parts.

Its been a month since we have been following up with the

customer service department in Mumbai and there has not even been a single

couresy call from there side to resolve this issue.

WARNING:  The sales staff was very courteous and now the **SUPPORT TEAM IS EQUALLY

NON-SUPPORTIVE & PATHETIC.*

Don't expect too much from them in terms of service. We have shown and discussed the components with Plastic experts and they

have also checked for hairline failure of the plastic.

Overall Rating to the Product:Poor

The Compaq V3149AU is really a awesome computer, easy to use and has a really high performance processor. It's wonderful  dual core 64 bit AMD processor will run just anything. It has 1GB ram and NVidia integrated Graphics having 256MB graphics memory giving a great experience running the Windows Vista Areo interface and playing games like Doom 3 etc is a breeze on such a speedy system.

The touchpad bundled with the system is better than those on the Lenovo and also has scroll pad on the sides. The Altec Lansing speakers provide good experience even on bass music etc and are great at playing games as they are HD compatible sound system.

The screen is the best in its class with a resolution of 1280x800 and shows great images and has adequate brightness and also the easy access keys are placed elegantly.

The external finish of the product is glossy and is the best among the current brands. The Sony DVDRW does a great job at good burning. It has integrated Bluetooth, WiFi as well as a Ricoh Card reader which reads all common types of cards like SD/MMC and MS pro.

The only lacking thing is the TV tuner which is not included as also the Media center remote though the system comes bundled with Windows Vista Home Premium edition. Also there are some heating issues at the bottom of the laptop though these are common with such heavy duty laptops.

All in all a GR8 product to use.