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Issue Resolved

Posted on Mar 07, 2009 10:25 AM under General

Hi everyone:

A quick word on something which was bothering some of you yesterday.

Last evening, a few members complained to us that they were facing problems in going to their dashboard,diaries and a few other pages. "Page not found" was the message they were receiving. However, things are working fine and this may have been a temporary problem for some of you. Some members in fact even reported saying that their problems were solved soon after.

If you are facing issues even now,please do let me know.

I'm always eager to help.

Regards,
Vikram.




Comments: (7) Loved By: (0) Tags: MouthShut.comissuesresolved


Photo Upload Issue - Resolved

Posted on Feb 11, 2009 11:10 AM under General

Hi all,

Good news!

The error in uploading photos has been successfully resolved. I would like to thank all of you for keeping the faith. It was tough and frustrating for some of you but I'm glad that your patience paid off.

Now all of you can upload photos without any glitch.

For those who came in late and wonder what the issue was, here is the link that explains all: https://mouthshut.com/diary/jjjgmttum/Photo-Upload-Issue

As I mentioned in my earlier post, it would be great if you would write to me or Jasmine directly or to support@mouthshut.com" target="_blank"> support@mouthshut.com for any issues instead of posting your issues on the Diary.

Always eager to help

Regards,
Vikram




Comments: (5) Loved By: (0) Tags: MouthShut.comphotosuploadresolve


Photo Upload Issue

Posted on Feb 10, 2009 10:51 AM under General

Hi All,

Most of the Diaries which I post are planned in advance. Issues and features that need to be explained are discussed internally and then posted. However, this one is impromptu and posted without much internal discussions (though with a lot of thought).

Over the last few days, we have noticed that some of you are facing problems while uploading photos. The feature is working fine at our end. However, we do agree that since some of you are facing problems continuously, it means there could be something wrong with the uploading photos feature.

Our engineers are investigating the same and working very hard to resolve this issue. My only request - please do bear with us, the resolution is just round the corner.

Thanks for your patience.

And yes, instead of posting your issues on the Diary, it would be great if you would write to me or Jasmine directly or to support@mouthshut.com" target="_blank"> support@mouthshut.com, it would be great.

Always eager to help.

Regards,
Vikram.




Comments: (10) Loved By: (0) Tags: MouthShut.comphotos


Featured Diary Post - An Emosional Atyachaar

Posted on Feb 06, 2009 03:12 PM under General

The last few days on the Diary section have been fruitful for me. Would you believe that at MouthShut we have been able to select a new Featured Diary Post every single day, without fail? Stuff that fairytales are made of, someone would say had I posted this Diary a few weeks ago.

To select a Featured Diary Post we would rummage through piles and piles of jokes, forwarded emails, look at the profiles of certain prolific members and then finally get to one post which would be a few months old. It was that difficult, really.

Last week I made a reverent petition to God - "Kuch miracle-shiracle dikha bhagwan". And yes, God answered my prayer in no time. Soon, the number of original Diaries increased, members started delving deep into their own lives to look for inspiration. The jokes and forwards (which are also necessary) are still around. But we're all cheered by the fact that the original stuff has gone up, there by reducing the "emosional atyachaar" we had to go through while selecting a Featured Diary Post.

Not only is there a new Featured Diary Post everyday, the choice is now more varied. We do not award the same members with Featured Diary Posts and at the risk of repeating myself, I simply love the fact that we're getting to choose some great diaries on a daily basis.

Why this post?

Simple! It's an appeal to everyone who reads my post to contribute something personal and relevant (again, not that jokes are irrelevant, as long as they make us go ha-ha they are relevant). The diary segment, this way, will have more depth and variety, make for more interesting reading and yes, help us get to a new Featured Diary Post every day.

Like many, I also never liked seeing the same diary on the homepage for 2-3 days. Now that the wheel has started rolling, I would request all of you to give it a push.

Love and regards,
Jasmine




Comments: (33) Loved By: (0) Tags: Diaryfeaturedpost


M2M and Bulletin

Posted on Feb 03, 2009 11:08 AM under M2M and Bulletin

Hi all:

Today, the topic of my post is the M2M and the Bulletin feature. I hope this post would be helpful to all and make life really simple in accessing M2Ms and Bulletins.

What is the M2M feature?

The MouthShut M2M feature is nothing but an inbuilt email system for MouthShut.com members. Using this you can get in touch with other members.

What is the Bulletinfeature?

The Bulletin feature is a one-click wonder. Send a single email to all members who trust you in one single go. Note: Use it with caution.

M2M Inbox and M2M Sent:

All the M2Ms and Bulletins received and sent by you are stored in M2M Inbox and Sent folders respectively.

Now you can arrange your M2Ms:

1)By Status, i.e., Unread and Read

- This feature helps you to see Unread M2Ms first, Read M2Ms and then the M2Ms which were replied.

2)By From and To

- This enables you to view M2Ms Received and Sent by members sorted alphabetically in either ascending or descending way.

3) By Date

- This helps you to sort your M2Ms Received and Sent by Date in ascending or descending order.

Now, you can delete your M2M History by clicking ‘Delete history with this member’ while viewing the M2M history with a member.

Waiting for your response. Always eager to help.

Regards,
Vikram




Comments: (6) Loved By: (0) Tags: MouthShut.comm2mbulletin


Unfortunate

Posted on Jan 24, 2009 05:40 PM under General

Hi all:

Since yesterday, MouthShut.com has witnessed an unfortunate incident between two prominent members. What should have been sorted out by the two privately became a vitriolic accusation and counter-accusation in full public view. No brownie points to either of them for this.

Both members do have their valid reasons for their points-of-view but nothing, and I repeat nothing is bigger than the sanctity and equanimity of this site that gives everyone a right to express their opinions.

Also, I would use this space to request all of you not to indulge in any kind of groupism or ganging up. Please refrain from being party to any one warring member. Does not help matters.

MouthShut.com is your platform. If you ever find any issues that disturb or bother you, write to me jasmine@mouthshut.com or send me an M2M. I will try my best to come up with a best possible resolution.

Regards,
Jasmine Ahuja
Head - Member Support
MouthShut.com




Comments: (27) Loved By: (0) Tags: Mouthshutmembers


RSS Feeds on MouthShut.com

Posted on Jan 19, 2009 12:07 PM under RSS Feeds

Hi all:
Today, the topic of my post is the 'RSS Feeds on MouthShut.com'

What is RSS Feed?

RSS (Really Simple Syndication) is a format for delivering regularly changing web content. MouthShut syndicates their reviews and diaries as an RSS Feed to whoever wants it.

On MouthShut.com, RSS Feed is available for Diary and Review. Subscribe to your favorite category and you get update of latest review on that category. Subscribe to your favorite diary writer and you will get update of latest diaries written by that user.

You would be glad to know that MouthShut.com has RSS Feeds for all categories and sub-categories.

Why RSS?

RSS Feeds benefit readers who want to subscribe to timely updates from favorite categories or to aggregate feeds from different categories into one place. It allows you to easily stay informed by retrieving the latest review or diary from the sites you are interested in.

How to use RSS Feed?

RSS feeds can be read using software called a Feed Reader which can be web-based or desktop-based. There are also a number of web-based feed readers available. 'My Yahoo' and ’Google Reader' are popular web-based feed readers.

How to use feed reader?

Follow the steps given below:

1. You can download feed reader here, fileforum.betanews.com/detail/Feedreader/1027544364/1
2. Once download complete, Install it on your pc
3. Open feed reader and click on new button
4. Add your favorite RSS feed URL

Get your favorite product's feed URL from MouthShut RSS feed page i.e.,

https://mouthshut.com/rss/rss.php

You can go on this page through link RSS Feeds via the footer of all pages. Also, you will get RSS feed on Read All Reviews page. RSS feed for diary of specific user is available on diary page. You can add that in feed reader so you will get all update for that user's latest diaries.

How to get RSS feed in ’My Yahoo' and 'Google Reader' web-based feed readers?

Go on read all review or diary page there is icon My Yahoo and Google Reader under Tools at right hand side on page. Click on that icon and log in with your Yahoo or Gmail Id as per the reader you choose.

Location of RSS Feed on MouthShut
· Read All Reviews page
· Read Diary page
· Diary folder page
· RSS Feed link at footer of all pages.
· Product Category page

Waiting for your response. Always eager to help.

Regards,
Vikram




Comments: (9) Loved By: (0) Tags: MouthShut.comrssfeedsreviewsdiaries


MouthShut Market Place

Posted on Jan 13, 2009 04:33 PM under MouthShut Market Place

Hi all:

Today, the topic of my post is the ‘MouthShut Market Place’feature.

What is MouthShut Market Place?

MouthShut Market Place is a place where members can sell and buy products which are listed on MouthShut.com.

How can I sell a Product?

-Go to MouthShut Local Page
-Select a suitable category
-Select the product using Intelligent Search
-Write your Comment about the product
-Submit it
-The product will be shown with your ID as you want to sell
The deal would then be open and members interested in buying your Product can get in touch with you via M2M.

What can I write in comments while posting?

Comments are almost brief details about the products like price, condition etc....

How can I buy a Product?

In any of the Deal Open Products, send a M2M to the user who has posted the product which you want to buy by clicking on the Contact Me link.

How the Deal will be closed?

Once a member has bought a product from any member, the member who sold the product will have to send an email to MouthShut Support ( support@mouthshut.com) stating that h/she has sold the product to a MouthShut member. Our Admin team will then declare the deal closed.

Waiting for your response. Always eager to help.

Regards,
Vikram.




Comments: (9) Loved By: (0) Tags: PlacemarketMouthShut.com


Featured SMS

Posted on Jan 08, 2009 05:10 PM under General

Hi everyone:

You would be glad to know that MouthShut.com has come up with a brand new feature - Featured Mobile Message. So from today, you can see some great SMS Messages being made the Featured Mobile Message.

Today, as you would have noted, the first ever Featured Mobile Message is by our one of our most prolific members - aaryesdee. Take a bow!

So guys, send us some great SMS Reviews and Messages. You never know, they might be featured right up there.

Regards,
Jasmine Ahuja
Head - Member Support
MouthShut.com




Comments: (14) Loved By: (0) Tags: SMSReviewmobilefeatured


MouthShut Local

Posted on Jan 06, 2009 06:43 PM under MouthShut Local

Hi all:

Wishing all of you a Very Happy New Year!

Today, the topic of my post is the ‘MouthShut Local’feature.

What is MouthShut Local?

MouthShut Local is nothing but your own city guide which helps MouthShut members to find out what's hot and what's not in their city.

What details canIget about my city?

You can know which Restaurants, Hotels, Malls, Discos, Pubs etc are popular inyour city and you would wish to visit.

There are two sections on MouthShut Local .

One is What's Hot,What’s Notin your city

-Shows latest four products, on which recent four reviews are written, in the sub-categories listed for that city
- By default Top Rated Restaurants, Top Rated Hotels, Top Rated Car Dealers, Top Rated Malls are shown

The other is Explore<city name>

-All Sub-categories are shown except the four listed in What's Hot What’s Not

Note:You can customize your City Page according to your choice and know which products are Top Rated in Two Wheelers, Health Clubs /Fitness Parlours, Multiplexes / Cinema Halls, Hospitals and Schools etc...

Waiting for your response. Always eager to help.

Regards,
Vikram




Comments: (4) Loved By: (0) Tags: localMouthshutMouthShut.com




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