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Pathetic Service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
Sep 11, 2025 01:58 PM 27 Views (via Mobile)

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I opted for their rental agreement service on 5th of September and one of their representative informed me that it would get completed within 2 working days. After that no one contacted me till today, hence I only called up to find out progress of my work. one of their customer care lady received the called and started talking to me in a very rude tone as if I disturbed her by making the call. When I asked her when would the hard copy of rental agreement be sent then she replied that no hard copy would be provided and disconnected the call, I never expected such kind of rudeness as usually customer care people never behave like that. After that multiple times I tried to reaching them, but every time they used to either pick up my call and kept it on hold or not responded only. I am feeling cheated by these fraud people and I have decided that i would never ever take any service from them. Once you pay them they do not care about you, pathetic service.

Brand Response

Hi Anoop, we always strive to deliver rental agreement services on time, with our dedicated team providing prompt updates and thorough assistance throughout the process. We do not tolerate any misconduct from our agents and take such matters very seriously. Kindly share your registered contact details so we can review the situation and take the necessary actions at the earliest.

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By: nobroker | Sep 11, 2025  07:03 PM imageComments 0

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