AVOID RISING CITY by ACKRUTI

Review On Ackruti City, Mumbai

We had booked a flat in this project "Rising City" a JV between Hubtown, Rajesh Lifespaces, Terraform Realty and Marathon Realty. We booked this flat in Nov'12 by paying a token amount of INR 515450 and were told that the CC would be coming by mid Dec'12. The CC did even come till mid Jan'13. Obviously anxious we asked the sales representatives only to be told that it would definitely be coming in by 26th Jan which was the last day of making the payment for the balance booking amount. We were also told that firstly they would not be depositing the cheques without informing us and secondly that if we chose to withdraw the entire amount would be refunded, provided we did so before they deposited the cheques for the balance amount.

We handed over them the cheques for the balance amount on 23rd Jan'13, however when the CC did not come till the 26th we chose to withdraw and informed them accordingly on 28th Jan’13 which was the day they were going to deposit the cheques.

They acknowledged the cancellation, but have been completely unethical and unprofessional about the refund. No confirmations of the amount or the time frame of refund were given to us, several attempts were made either to delay the whole process or prove to us that the refund actually should not be made citing policies that were never agreed by or for that matter even shared with us.

However when we did not budge and followed up logically and continuously, they agreed to refund provided we send some mail to them again the content of which was not shared and accordingly the process was delayed.

Finally in March’13 they asked us to collect the cheque from their office. However, when we reached we were asked to sign some false and misleading documents as a condition for the refund to which we denied and returned without the refund of our own hard earned money.

This kind of behavior is completely unacceptable and in fact it is nothing but harassment. We would be taking this up in an appropriate formal forum the definitely take this money back with suitable compensation for what we have been through.

---