Mobikwik

This is a very bad company trapping in loan. I had taken a zip loan of Rs. 4000 and got it closed 4 months ago but till now it has not been updated in the CIBIL. My CIBIL went down due to bad services. While I sent him mail lots of time but no response from that side.

The Mobiwik app is good but has room for improvement. Transaction fees, on the other hand, are relatively high

Only one emi delay. For that they have charged penalty charges even though they have called my dad. What a worst app. Please dont get loan in this app

Open these are full and complete fraud business very very worst company with staff also , anybody do not do any business with them.

Mobikwik Shutdown. Worst Service. I have sent an email regarding Foreclosed Loan to you and close my loan account and Refund my money 3 month EMI Overpaid and I am writing daily emails to concern team and department, No Use of Emails. Mobikwik are Cheating and Looting Money from the Public and I kindly request RBI should take action against this and banned the Mobikwik Company. No customer support for any help. Worst customer service. Please don't use this app. It's a perfect well planned scam.

It's a consumer cheating app, I have booked a train ticket through mobikwik and the ticket got cancelled. This guys have put late fees of 600 rupees every month and now it's become 7600 rupess. I have raised number of tickets to address this issue. But nothing has been addressed. There is no proper customer service line to reach any rep. All mobikwik number are not working. It's a worst app for any kind of transaction. I am going to take this issue to consumer court if it's not resolved. These guys earing money by looting customer.

Mobikwik like a pickpocket apps because a lost of problem in this wrost app. Nobody able to solve the matter of the team member.

I took a Rs 9800/- zip loan but could not make the payment on time because I lost my job. On 23rd August 2023, I received multiple threatening calls from the collection/recovery team.

I requested that I pay the due amount in a week as I am facing financial issues, but they did not listen, they simply abused me, and after some time they called my mother( 85 years old) and used abusive language to her and my sister. Then they called my relatives and did the same thing. I don't know how they hacked my contact list. Moreover, it's a crime that Mobikwik has done by hiring these types of people, who don't give respect to old people and ladies.

My mother is a heart patient. She is now in the hospital. If something goes wrong, I will not abandon anyone.

At last, from the collection team, one of the members told me to pay Rs 5000, then they would provide me with an NOC and will stop calling.

Then I borrowed from my colleague and made the payment. But they did not send me the NOC. Even after they started abusing and threatening me.

Who gave this right to access the customer's phone contact list and threaten all the family members and relatives and abusing them with vulgar words.

It might be possible that if any fraud will occur in future then MobiKwik will be responsible for that.

I have attached the threat call list that I and my family received.

Mobikwik is a fraud company as they do unauthorized transactions using our HDFC Bank credit cards and HDFC Bank support them, they both have mutual understanding

Worst Customer Support and no one handle the grievance. No customer representative reply to your query, in call there wait time is more than +10 minutes and after that they cut the call.

I applied for a loan of 1 lakh in Mobikwik and I was told that above 1 lakh I would have to pay 20, 552 interest in 12 months. Through Mobikwik from Fullerton India Credit Company Ltd I got the Loan.

And I said yes for the loan, I also checked the sub loan agreement in which the loan amount was shown as 1 lakh and the interest was 20552.

When I wanted to withdraw, he said that the first call will come, you will have to give confirmation, then you can transfer loan amount into your bank.

And told at the time of withdrawal that your 20000 will be remain locked and when your 3 months payment will come regularly then this 20000 will also be available.

All this is done and now I am told that your loan amount is 79, 923 and you will be given 74, 272 after deducting the processing fee and interest will have to be paid 28, 764.29.

All this interest together became my debt of 1, 00, 499. And the 20000 which I was going to get after 3 months, now I will get it after paying the installment of 6 months & if I paid my installment on time then they will release the amount of 20000. it is depend on them they will give or not.

I m using Mobikwik app since last 3 years. It has been updated and add more new features from last time. Users friendly and trusted app for fast payments transfers .

Features like adding money from Credit card to wallet is very useful and easy to use, Pay bills and do recharges , take loans online from lenders and now we can also invest our money in Mobikwik for earn some extra int.

App also provides Zip pay a cool feature and option for emergency need of money .

I didn't face any issues or problem with this app till today I m using this app.

If we face any miner issue , Customer care executives are very polite and friendly, they always ready to help at preference.

Overall it's very useful and Trusted Platform for online payments transactions.

Worst.I was using their Mobikwik zip facilities last year, Due to my health issues I was unable to repay on time, their recovery agent contacted me for the payment, she gave me offer of Penalty waiver If I made the payment on the same day, I arranged money from someone else and asked her that if the waiver is approved or not, She confirmed and I made the payment of total billing value. But now they are again harrassing me for the balance payment( waived off penalty)+ new penalty. This is ridiculous.

They are biggest scammer

I took 1200₹ loan and They are asking me 6000 rupees saying penalty for being late

I wish I could rate them zero

Would suggest others to never make payments by yourself. If it is set for auto debit then always wait for auto deduction from your account.

Otherwise MobiKwik.com will never return your complete amount if double EMI got deducted.

Mobikwik has pathetic protocols and cheap services. And it levied charges without prior notification.

I have reported for some fraudulent transactions from my wallet and I also made a written complaint to the kolkata cyber crime department as per the rules and guidance and also share copy of the said complaint but mobikwik continuously calling and messaging me for clearence of dues which was happened without my consent. Although mobikwik is not following the RBI guidelines where they said everything about fraud transaction and also said that there is no liability on the user of the account.

I had a highly distressing experience with this company, and I feel compelled to share my story to warn others about their unethical practices. This company not only deceived me but also violated my privacy in a deeply concerning manner.

During the installation of their app, ask for various permissions, including access to my contacts, gallery, and location. Little did I know that these permissions would be used against me in the most alarming way.

Not only did they exploit my contacts to harass my family and friends when I couldn't repay them immediately, but they also took advantage of my personal photos. They edited my pictures without my consent, using them to create defamatory posters, spreading false information about me and labeling me as a fraud.

Such gross misuse of personal information is an absolute violation of privacy and a breach of trust. This company has shown a complete disregard for ethical business practices, exploiting innocent individuals for their own gain.

I urge everyone to be cautious and avoid any interactions . Their actions are not only deceptive but also demonstrate a lack of respect for personal boundaries and privacy.

If you have also fallen victim to the practices, I encourage you to report the incident to the appropriate authorities and take necessary steps to protect your privacy and well-being

First they will provide credit then they will bill twice a month later with daily intrest, more ever there staffs will call you and threatens you and these company runs on only intrest, third class service with gunda service. Never take credit fom these companies.

I lost almost 3k, they are simply charging the amount which I did not spent using this app . according to me its fraud app, please don't use the app

This company uses the personal data after installing the app.

Customer care abuses the customer a lot

This app should be banned as soon as possible.

Customer abuses mother and sister on call.

Also they do miss calling to customer

They do unnecessary calls

They are illiterate people.

Mobikwik is just a fraud company