I am an FnO trader. Used Zerodha majorly for options trading. At the expiry week, on Tuesday I see my profile -1, 19, 000 and used margin also very high. I thought it's aa glitch. When I try to buy any stock it shows insufficient funds despite having funds in my account. I called to get clarity on this issue but the Zerodha Executive named Mr. Aryaman was so unprofessional that instead of listening to my issues and clarifying it, he tried to convince me that it's exchange rule and if your balance gets more in negative we will square off your position and will send you fine with 18% GST. I was not sure from where I got more than 1 lakh rupees in negative funds despite trading only with 52, 000 odd rupees for whole month.
Zerodha executive Mr. Aryaman didn't clarify my doubts. Moreover, he put my call on hold when I started arguing him and asking him to tell me the formula from which you calculated this negative amount.
Such arrogant and unprofessional behaviour from a company of much bigger in nature says it all. Gone are the days for Zerodha. I am.going to switch to ICICI. The brokerage there is 7 rupees per lot. Cheaper than Zerodha and service is also better. Bye Bye Mr. Nikhil Kamath. Happy riding
