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bangalore India
Untrustworthy with a theft happening in our flat.
Aug 03, 2014 02:56 PM 12982 Views

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We are NRI's and had a really bad experience with Realtykart with a theft happening in our apartment under their management .We have strongly recommended to blacklist this company from doing business with our apartment society.


We were talking to Realtykart for renting out our 3bhk apartment in Smondo-1 . The plan was to rent out our apartment as a 2 BHK with 1 bedroom locked with owner belongings.The main door key was handed over to a Mr.H from the Inspections team of Realtykart.


The next day our neighbor reported that the door to our balcony was left open and was lashing in the wind. We reported this matter to Realtykart immediately to have the balcony door closed. We were suspicious and visited our apartment the next week. We noticed that someone had used a false key to open our locked bedroom and had stolen 2 MP3 players from a suitcase.The lock of this bedroom was partially damaged when someone forced into the locked room.


We immediately went to Realtykart office in Indiranagar and asked for our apartment key to be returned back. The staff at Realtykart gave us all kind of excuses regarding the key.We stressed for handing back the key or else we would go to the police. We escalated this matter and had an urgent meeting with Realtykart director, Mr K .We then had Mr M(manager of Realtykart inspection team) to visit our apartment and finally they admitted that the key was lost by Mr H. Under Mr M's supervision, we had the Realtykart carpenter replace the main door lock and the partially damaged bedroom lock with new locks.


We will never trust Realtykart again and would advise anyone using their services to be extra cautious when dealing with them.

Brand Response

Hi,
We are very sorry this happened in the first place. Just wanted to inform that we take every feedback seriously and can assure you that such issue is currently being resolved on priority by our team. Hope you can give us another chance.
Thanks,
Team Zenify.

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