We have moved in double digits over the last 13yrs and we have never faced such terrible service.
Tge packers are actually outsourced people who have no manners.
Post packing the "lead" of this packers group told us to pay the amount orelse they won't unload. We had no payment related concerns so unsure why such a comment.
We have had multiple glass items which were broken-because they didn't even wrap many of them or had just tied with tight with tapes. Has to break.
Our fridge's vegetable section has chipped
When we reached our destination, the lead without asking us or taking our permission distributed face masks to multiple helpers. He just cut open one carton and took a bunch out and distributed to his co workers. I am happy to give masks for free but post taking permission.
All in all, a terrible experience. You should mend your ways. I am appalled at your attitude and callousness.