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About Wooden Street

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Fraudulent behaviour and poorest customer service
Aug 07, 2023 11:10 AM 799 Views
(Updated Aug 07, 2023 11:11 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

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Worst experience and service I came across with any Ecom retailer, until we place order they keep bugging you as and when you browse through the site.


I placed order with them, and I was told 6 weeks time for manufacturing and delivery process, I reached out to them after 6 weeks and the product was not even assigned to production unit, and now it's almost 2 months, and I have no clarity if they are going to deliver my order, Every time they just copy paste the same response "it will be packed and shipped in 2/3 days" It's been more than 10 days I am killing my time following up with them, They neither refund nor they deliver. What am I supposed to do, FRAUDULENT behavior! Please don't fall into their trap, there are many solid wood furniture you could get online who respect customer's time and money unlike them.

Brand Response

Dear Customer,
Please share your order id with us so we can evaluate your concern.
Team,
Wooden Street

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By: woodenstreet Deactivated | Sep 05, 2023  12:43 PM imageComments 0

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