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Verified Member MouthShut Verified Member
guntur India
Again these guys are wasting my time
Nov 25, 2015 07:24 AM 10860 Views
(Updated Dec 08, 2015 11:43 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Just now I received my order R717014653 after waiting of 30 days. for the 1st time I recieved a cheap qaulity saree.


But now I expect this time they give good and what I ordered. but now I ordered one, they give another one. why these people are doing like this.


They called me and sent a mail too and saying ur order is in the process we are trying to give quality and good product as soon. Yes I was waited 30days.


But now I revived another. I have ordered black, blue, cream and red legging combo 4 pack.price 472 with shipping charges. these colors also they mentioned in the pic show those color leggings. but now I received white, pink, green and purple.


At least one color is not there what I had ordered. how should I feel now? I have already all these colors. again these guys are sent me same. now I never ever shop with voonik. there is no use u had a good designs n colors. but u should do what costumers want.now I ready to return those leggings. I never buy anything in voonic. friends better u go out and buy. or search for another online sites. these guys are just showing not give. waste site.

Brand Response

Dear Roopa,
We have recently came on board with Mouth Shut and working on all complaints registered here.
We are very sorry that the product did not meet your expectations. We also apologize for the wrong delivery. We are working closely with our sellers to improve the quality of products also we are working to improve the delivery process. We have made few technology investments to avoid such issues.
As you have reported the complaint in the month of November, we hope that the issue is taken care and amount has been refunded. If the issue is still pending please let us know so that we can resolve it on priority.
Regards,
Team Voonik

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By: Voonik Deactivated | Feb 29, 2016  01:07 PM imageComments 0

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