Jul 23, 2025 05:37 PM
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Shaadi.com Cares
Shaadi.com is working closely with MouthShut.com to enhance customer satisfaction.
Neha, Muskan and so many others contacted me 45 times and persuaded me to subscribe to VipShaadi, for which I paid the full fee of ₹;26, 000. Since then, their representative completely stopped responding. Despite explicit assurances that I would receive prefiltered, highquality profiles, I was sent only unsuitable matches from rural areas.
When I escalated the matter to your Mumbai office, I was simply shuffled between departments with no resolution.
Very pathetic service
