Before I tell u anything about the product I want to let u know that I m from cold state , so that I need AC IN COLD conditions .Videocon AC is good for the summers to cool here but it is not best option for here in winters coz it has to produce heat in -2 degrees but it can't do so .in cold it is not producing heat as it should be according to its price and value . In summers at least 5AC 's are required to cool 1000 sq ft area but in winters it is so expensive and after paying huge amount it is not worth so I will not prefer this AC for heating purpose in cold .it's some OK for summers.