Oct 13, 2021 06:17 PM
8414 Views
The guys who answer the call on the Tollfree number, are very sweet, well mannered and willing to help. The teaching is the only saving grace here! She is good
But it stops there!
I have been trying for 6 straight days to get 2 relatively simple problems addressed!
Lots of assurances that they will be resolved
Absolutely NO resolution of the problems to date.
Add to that a completely rude, unhelpful PRM and no way to escalate the issue and you have one very unhappy, frustrated and deeply dissatisfied customer