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About Urbancompany

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Contact Details

6, Royal Arcade, 2nd Floor, 3rd Floor & 4th Floor, Koramangala Industrial Area, 80 Feet Road, Koramangala, Bengaluru 560095, KA

Paid subscrption not visible in app
Apr 06, 2021 05:56 PM 770 Views
(Updated Apr 06, 2021 05:57 PM)

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I have recently purchased an urban company subscription on 5th Apr 2021(299 for 12 months). Yesterday when I checked I can see that in my subscription tab but now when I check it again it is not present. Also the amount got deducted from my bank.


Also unable to locate there customer care number to escalate this.


I can see one of the payment status as pending for last February. Payment for which has already been made.


So now I am at the loss loss situation. Neither I have the subscription nor my hard earn money.

Brand Response

Hi Ritu,
We are sorry that we were not able to meet your expectations. We have highlighted this to the relevant team to look into. We will be calling you at the earliest and will share a resolution with you.
Regards,
Team UrbanCompany

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By: cx_urbanclap Deactivated | Apr 07, 2021  06:55 PM imageComments 0

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