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Fraud AC service Technician
May 19, 2020 02:56 PM 3287 Views (via Mobile)

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I booked Urban Company for AC repairs as my AC had a leakage issue. The technician came and immediately started charging the AC gas without asking me or informing me on the charges. I thought it must be a routine part of the service. There was no need for any charging, he charged the gas on his own. He just charged the gas for 10 mins and the after the service was done, he sent an invoice for 3800, Also the complaint was for water lekage and he charged me for leakage fixing, service and gas charging. Urban company is fleecing it's customers, especially during these times. Did not expect this from Urban Company

Brand Response

Hi Kinnar,
We are sorry for your experience. We have taken your feedback and it will give us a chance to improve our services further. We do hope to serve you better in the future. For further concerns you can reach out to us at resolve@urbancompany.com.
Regards,
Team UrbanCompany

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By: cx_urbanclap Deactivated | Feb 18, 2021  02:42 PM imageComments 0

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