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1800-2000-282

Your money is 100% lost if u use Tradus
Jun 11, 2014 11:13 AM 31498 Views (via Mobile)
(Updated Jun 11, 2014 11:13 AM)

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Product Quality:

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Reliability:

I ordered twice from tradus.com. First time I ordered two clocks. They were broken. We returned them right away. But til date no replacement and no cash back from them.


Second time I ordered 1 kg each ankle weights. Delay in delivery as always and they have put delivery charge and convenience charge in the bill. And when I received them, I paid in cash. When I opened package I found they were half kg each in weight and half the value I paid for. I contacted seller he admit mistake and says he will replace. Next day he said I can deliver til the nearest metro station and then you have to pick up product.I agreed to this also. But from the delivery date I have been uselessly following with him. And he has not bothered to delivered in about two weeks. Lodged a compliant at tradus website. I just received a message that they will get back to me. Still waiting. Absurdly They don't have customer care no. Your money is not at all safe with them

Brand Response

Dear Valued Buyer,
We regret the experience you have had.Please we tried contacting you twice but due to some connectivity issue the call did not got connected.Our team has arranged the reverse pick up through Aramex courier.Once the product is received by the seller the replacement will be dispatched and the courier details will be shared with you via e-mail.
We sincerely regret the inconvenience caused to you in this transaction.We hope your query has been answered.
Regards,
Sunil
Team Tradus

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By: Tradus Deactivated | Jun 12, 2014  09:53 AM imageComments 0

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