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1800-2000-282

FRAUD
May 21, 2014 01:06 AM 30087 Views
(Updated May 21, 2014 01:11 AM)

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This is regarding to my order for 'Sony Xperia L Mobile Phone(Black)' against suborder ID'11087936_01'. The phone is under warranty of 1 year, but this phone that you sold me doesn't belong to India it comes from outside of India that's why Sony is not giving servicing my phone.


THE PHONE BELONGS TO UAE this is what Sony Service Center people are telling me and not accepting my phone. I want replacement and want a phone which is made for India or else give me my money back. It was not written anywhere while buying the phone that phone is doesn't belong to India.


Please help me or I will have to take legal action against you.


REGARDS,


Shreyash chore


Phone no: 9561686522

Brand Response

Dear Valued Buyer,
We regret the inconvenience caused to you. We would like to inform you that our team spoke with Ms. Priya a while ago and have shared the details against this order.The product is under 1 Year Vendor Warranty and same was updated on the website.
Since this is under vendor warranty Sony Service center will not be able to help you.You are requested to contact the seller so that he can rectify the issue you are facing.Seller details are shared with you by our team via e-mail.
Assuring you of our assistance at all times.
Regards,
Sunil
Team Tradus

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By: Tradus Deactivated | May 21, 2014  12:40 PM imageComments 0

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