Nov 13, 2018 06:58 PM
12765 Views
Hi,
I have opted for Tikona WiBro when I was living in chennai, before switching to BSNL, Airtel. The reason why I have opted Tikona was its cheap and offered unlimited data for a reasonable price.
The staff who comes to install the Tikona WiBro will promise that "any problem please contact me" like that, and even brainwashes us to spend more like 3, 6, 12 month plan by mentioning that you will save more.
Once you install the WiBro, it will work maximum a week then it will show its true colors by frequent outage and connectivity issues. I have attached few email snapshot of contacting support, the support is even bad than the product itself.
They will provide false commitments like it'll be fixed in a day or two, but even if it takes weeks or months it will not be fixed. Finally you will be fed up and ask for disconnection and refund even that will take several months of dispute and you will not get full money back. Also they will claim you have used this much data and we will charge you for unlimited plan. You had no idea I have chosen 6 month plan and wasted 30% of my investment.
Pro:
.Wireless broadband
.Can be installed in your roof top, if there is no adjacent buildings blocking the phone tower.
Cons:
.Poor support
.Bad product experience
.Frequent outages
.Connectivity issues
.Refund process
Thanks for reading
