Jul 16, 2016 12:04 PM
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Have a great experience,as they give world class service.
Little Things That Make A Big Difference
It’s a well-known fact that satisfying customers is not a nice-have but a must-have. When businesses go above and beyond this threshold, customers notice. As the hotel industry exemplifies, exceeding customer expectations can be accomplished by the little things.
Doubletree by Hilton, rated third-highest on Forrester’s customer experience index, provides guests with a warm, signature chocolate chip cookie. It’s a simple gesture, but as the writer in this article gushes, these free cookies are a delightful treat that Doubletree customers look forward to.