Jun 26, 2009 02:54 PM
1566 Views
Tata Indicom one of the best network coverage. I have always preferred Tata Indicom connection to any other connections. It could be one of the BEST only if the Customer Service Executives were properly trained verbally. Very sad they lack in Phone etiquette.
Continuously after calling on customer service none of the executives are able to tackle the problem of the Credit Limit increase as to why it has been increased. Customers are always told to visit the concerned branch. It is because people who are busy cannot keep on visiting the branch that we look up to the customer service executives but of no use.
Another problem that should be tackled is to add any service with the customers' consent. Credit Limits are increased without informing the customers who are not defaulters and who happen to pay the regular bills in time. Hope the Tatas solve this problem and bring a smile on the consumers' face.
