Mar 12, 2017 12:01 PM
4900 Views
I had placed 2 orders from Swiggy in 2 different days:
Order 1082578422(Dated 10th March): The order did not come at all. For 2 hours we were waiting for the food(Team of 8 people) and were being given false promise that the food will arrive in 20 mins(From 8:30 PM) for the entire duration and were given a shocker that the team could not spot the restaurant and cancelling the order after 2 hrs(At 10 PM).
Order 1082212248(Dated 6th March): We ordered for 7 curries and nan and lassi. We got Curry and lassi and no nan. I really fail to understand what will people eat when you miss the main dish. Again followed up and was committed nan in 20 mins which did not come up. This order was worth 1625 and 200 was returned next day saying that is what the nan is worth of. Issue is how do we use the curry without the main dish. We had to step out and eat outside throwing away the items delivered from Swiggy.
For both instances I was promised a call in 24 hours and an yet to receive a call after 48 hours. They don't care about customers and you will make a fool of yourselves in front of your team / guests if you trust Swiggy.
