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Worst Experience - Snapdeal is just a hype
Nov 04, 2014 12:17 PM 8301 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have been shopping online for almost more than 2 years and this is my second worst experience after allschoolstuff.com. BTW allschoolstuff is shut now. Below are my experiences.

  1. Delivery takes too long a time compared other portals that maintain certain standards such as Flipkart, ebay, Amazon etc.

  2. These guys use some courier services that are unheard of. Tracking is very difficult as you just cant reach the courier guys in anyway. Their websites and phone numbers dont work(Ewings), RedExpress just dont respond.

  3. Even the Snapdeal takes too long to respond to your queries on email, even the customer care number just disconnects in the middle of the call even before somebody answers your call.

I have decided to not to buy anything from Snapdeal anymore no matter how big is the discount, if there is no reliability I just dont believe that. Thanks.

Brand Response

Hi Vishmath, I am sorry that we gave you a reason to be upset with us. This should not have happened. I request you to please help me with your order id. I will sort this out on high priority. Thanks! Mukti.

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By: snapdeal Deactivated | Nov 04, 2014  12:21 PM imageComments 1

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