Mar 05, 2008 05:56 PM
2154 Views
I applied for a Sify Broadband connection on 24/02/08 through one of their Sales agents named Amit in Pune. He promised me that the cabling would be done by 27/02/08. But there was no sign of any cable until 04/03/08. That too after repeated calls to Amit.
The reason was that there was some issue with it. Meanwhile, I had paid by check and the checks were encashed on 27/02/08. After getting the cable in my house, I am still waiting for the username and password. After repeated calls to Sify customer service and Amit, I haven't received any reponse. I am just being switched from one person to the other and nobody gives me a satisfactory answer.
Any help from fellow members would be highly appreciated. Is there an authority to whom I can formally complain about the issue.
Thanks,