Oct 26, 2007 08:32 PM
1371 Views
The customer care services of Sify are Horrible. While adding a customer in there kitty company sales manager commit anything and when it comes to delivery what is promised its pathetic.
You will never able to speak sales manager with whom you interacted while taking the connection. When faced with problem the standard answer is to speak customer care service representative and they assure you the resolution of problem with in 24 hrs but never resolved with in 24 days.
I have subscribed unlimited plan of 256kbs. From the day the services of sify broadband connection is subscribed by me resulting in to loos of huge money. Every month the service are down due to switch problem, rain ( even if the sky is as clear as crystal) or some sub sea cable is cut etc. The quality of hardware used is also of very poor quality. The RJ connector is of so poor quality that within month of taking the connection, the connector strat troubling and after putting the complaint 100 times about the replacement of same nothing has happened.
I have spent more than 1000-2000 Rs on phone calls along with the lost of money which has been paid for but lost service due to some technical snag and never compensated.
*My experience with sify broadband connection is HORRIBLE and PATHETIC*
