Feb 10, 2006 07:52 AM
1323 Views
(Updated Feb 10, 2006 07:54 AM)
HI
FRIENDS IF U ARE SERIOUSLY THINKING OF TAKING AN INTERNET CONNECTION, PLS DO NOT EVEN THINK OF TAKING AN SIFY BROAD BAND CONNECTION.
I AM A USER OF SIFY BROAD BAND INTERNET CONNECTION AND HAVE FACED LOTS OF PROBLEMS BECAUSE OF THEM.
TO START WITH I HAD TAKEN A CONNECTION LAST YEAR SOME WHERE IN JULY OR AUGUST, AS SOON AS I WAS CONNECTED MY PC WAS LOADED WITH VIRUS AND HAD TO FORMAT MY PC. THEY DID NOT EVEN BORTHER TO CHECK AGAIN IF I WAS CONNECTED, AND THEN AFTER CHASING THEIR SALES REP. FOR SEVERAL WEEKS AND LITERALLY ABUSING THEM, FINALLY THEY CAME AFTER A LONG TIME, BY THE TIME I HAD TO CALL AND OUTSIDE ENGINEER AND GET THE PROBLEM SORTED BY MY SELF. THINGS WERE FINE WITH THE TRIAL PACK OF ONE WEEK AND THEN I GOT ACTUALLY CONNECTED WITH THE RS.500/- MONTHLY UNLIMITED PACK.
DURING HEAVY RAINS THERE USED TO BE NO CONNECTION AT ALL, AND HAD TO CALL THE LOCAL DISTRIBUTER (ACE NET- BHAYANDAR) SEVERAL TIMES, TO CHECK IT OUT. AFTER THAT EVERY NOW AND THEN THERE IS OFTEN NO CONNECTION AT ALL
AFTER THAT NOW IN JAN AFTER PAYING FOR THE MONTH OF FEBUARY 2006 ON THE 25TH THE PROBLEM STARTED GETTING WORST
WHERE THE CONNECTED GOT AUTOMATICALLY DISCONNECTED AFTER EVERY 2 HOURS AND DID NOT RETURN. I HAD TO BEG THE DISTRIBUTORS TO CHECK THE LINE , SINCE I USE THE INTERNET FOR MY JOB, I RELY HEAVLY ON THE INTERNET, NO CONNECTION , NO JOB FOR ME, I LOST MY PEACE OVER THE CONNECTION AND CALLING EVERY HOUR TO SIFY CUSTOMER CARE AND THE DISTRIBUTORS.
AND THEN ONE DAY IT STARTED WORKING AND AGAIN THERE WAS LITERALLY NO CONNECTION FOR SEVERAL DAYS , AND THE SIFY ENGINEERS TOOK NEARLY 4 DAYS TO SOLVE THE PROBLEM. AGAIN AFTER THAT TILL DATE THERE ARE OFTEN NO CONNECTION AND IT TAKES THEM DAYS TO SOLVE THE PROBLEM.
SO IF U ARE PLANNING TO GET CONNECTED PLS CHECK THIS REVIEW SERIOUSLY
THEIR SERVICES ARE REALLY BULL SHIT. MY EMAILS SENT TO THEM AT CUSTOMERCARE TILL DATE HAVE NOT BEEN REPLIED
MY ANGUISH WILL CONTINUE AND END ONLY IF I GET A NEW SERIVICE PROVIDER
