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RENTOMOJO IS **** COMPANY.
May 15, 2020 08:25 PM 1489 Views

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I am writing this to show how RENTOMOJO SUPPORT is and the way you guys work is a pain to the Customer. I am trying to reach Rentomojo Support via Chat, Calls, email, Tickets from the LAST 1 YEAR and no response. - One ticket is open from REQ-60-0144335 - 24 Jun 2019. Rest was opened on 14th, REQ-REL-BLR-0350356 - is marked resolved without any communication with me. REQ-60-0144335, REQ-REL-BLR-0350357 & REQ-GEQ-0350352 - NO RESPONSE. AND ITS BEEN MORE THAN 12 MONTHS and DAYS I AM WAITING FOR YOUR RESPONSE. 1860 121 12 33? - number listed on your website is not a valid number.?+91 80-46872700? - Never gets connected. NO CHAT SUPPORT - NO AGENT GETS CONNECTED even if I wait for 4-8 hours. - IN ADDITION TO THIS, my current address is incorrect, it was an address updated 2 years ago and after that 3 delivery was taken place to a different addresses. Why is your SYSTEM. SUPPORT, SERVICE is so screwed? - Order Id: 100248974 - My subscription end date is 06 Jun 2020 for this order. When I go to your site to close the subscription, I get the below message and I will NOT be paying a penny for the subscription post this date and want my DEPOSIT WHICH I HAVE PAID. IF YOU GUYS ARE GOING TO AUTO EXTEND THE SUBSCRIPTION FOR 1 ORDER and if all the payment for all the other products are delayed/not paid I AM NOT RESPONSIBLE FOR THIS.(BECAUSE YOU GUYS ARE NOT RESPONDING TO CUSTOMER\'s REQUEST through any support channels.) NOTE: I HAVE POSTED THE ABOVE ON GOOGLE REVIEWS. WITH ALL THE SCREENSHOTS.

Brand Response

Hi Althaaf, we regret the inconvenience caused, thank you for sharing the details,to help you with this,our team will connect to you as earliest.LA

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By: Rentomojo Deactivated | May 17, 2020  10:38 AM imageComments 0

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