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Sargodha Pakistan
Reliance Mobile Operator Good
Aug 28, 2016 08:27 PM 2646 Views

Network:

Customer Service:

Charges and Billing:

Subsequent to understanding this survey of mine all of you will become more acquainted with the present status of purported "Dependence MOBILE OPERATOR" . I am offering my own experience to all of you which I have confronted only 1 hour before as I compose.


I have picked RELIANCE for it's substantial developing system and low calling and portable information. Like others I have additionally picked RELIANCE as my portable system. I have been utilizing RELIANCE from recent years and following 5 years encountering this I can say that one ought not and should not select RELIANCE in any possibility.


My experience


3 months back I have relocated my "Dependence CDMA" number to "Dependence GSM" as a result of there discontinuance in West Bengal and the various states as well. While I did as such RELIANCE has profited my moved number with 3 months of rate cutter(POWER) which says 1.2p/2sec for nearby numbers and for the time of 3 months. Which implies 36 paisa for 1 minute.


This 3 months advantage has finished on 17/07/2016. I have energized my "Dependence GSM" number for rate cutter on 18/07/2016 for Rs. 81 INR and got the advantage which says that 1.2p/2sec for neighborhood portable numbers for 56 days. I was upbeat after as I energized my number and was getting a charge out of the administration.


I didn't checked my equalization and was utilizing my telephone gently and constantly. The thing happened when today on 18/07/2016 my dad instructed me to call somebody with my telephone. I did as such. After my dad hung-up the call my eyes got lit up when I saw the call span and sum deducted for the same.


The call length was 58 sec and the sum deducted for the same was 78 paisa. I was stunned to see that and understood that there is a major issue with the system. I called the client care number 198 and following 5 minutes of hold up a client delegate got my call.


I clarified the concerned individual everything the issue which I confronted and about my low adjust additionally for that un-given advantage. That individual requesting that I hang on so he can check the points of interest and come to me with some upgradation. I permitted him to do as such. The individual came following 10 minutes however with no data and began to rule me and clatter me.


I recorded him painstakingly and advised to exchange the call to him head. He again requesting that I hang on and returned following 5 more minutes with the head.


Once more, I clarified him my worry and I was stunned and irritated to see the reaction and methodology. The head let me know that "When you relocated from RELIANCE CDMA to RELIANCE GSM you got the advantage of 1.2p/2sec for 3 months for neighborhood portable which was totally free that I acknowledge yet he included that there was some concealed advantage additionally which was that when your first 3 months advantage terminates then naturally an arrangement for 3 months will consequently gets initiated which says 1.3p/sec for 3 months for nearby versatile numbers which implies 78 paisa for 60 secs beforehand which was 36 paisa for 60 secs.


I told the individual that I knew about this reality and RELIANCE not given me earlier message or mail to alarm me for the same. He said that there is nothing he can accomplish for me. I acknowledged the reality and instructed him to discount me my Rs. 81 which I revived on 18/07/2016 for the rate cutter.


The individual was so regrettable in his discourse and let me know that you are not qualified for Rs. 81 and for the advantage which thus implies that they won't discount my Rs. 81 and won't initiate the advantage as well. I was in an outrage asked for him a few times however of no utilization. I detached the call and was in stun and dreadful state of mind which I can't clarify all of you.


I disclosed the entire situation to my dad and we reached the conclusion that we are going to relocate to some other system and wanna get ride of this organization.


From this time forward, I would demand to every one of our companions and commentators that never go for RELIANCE CDMA or RELIANCE GSM. They are regrettable, dreadful, presumptuous and so forth.


A debt of gratitude is in order for Reading

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