MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Racold Thermo

Product/brand information is coming soon. Stay tuned for updates!
Dump this make before it dumps you
Feb 15, 2006 03:55 PM 28987 Views
(Updated Feb 15, 2006 03:55 PM)

Ease of use:

Durability:

Style & Design:

Help & Support:

Beware of Water geysers of Racold make. They are the worst geysers you can ever get. We had purchased these heaters and faced lot of issues, Every now and then the internal storage cylinder ( which was of metal) used to burst !


The service center doesnt answer your question on phone, even though they knwo what could be the problem and what will it cost. They charge 250 Rs to come to your home and without checkign anything just to tell you that you have to replace the cylinder and the cost is as high as getting a new geyser of local make !!


So even if you dont ask the person to replace the cynlider you need to pay 250.


Also you need to make a plumber available at the time the service person visits you as the service person will not touch the plumbing !! God knows how they expect me to know when the service person wil come to my home so that I can keep the plumber available.


INshort just avoid RACOLD water geysers.

Brand Response

Dear Member,
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. Please write us if you require any assistance in the future and we'd be sure to address the same at the earliest.
For any further assistance, feel free to get in touch with us on 1860 425 2288 / 8600256000 or you can also fetch further information on www.racold.com
Regards,
Team Racold

Upload Photo

By: Racold_Thermo Deactivated | Mar 06, 2019 06:10 PM  (Updated Mar 07, 2019 01:47 PM) imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Racold Thermo
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X