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About Racold Thermo

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1st Complaint ! Let me see their response.?
Dec 18, 2006 10:55 AM 18480 Views

Ease of use:

Durability:

Style & Design:

Help & Support:

We baught 2 Nos ETERNO ER/25V / Sr nos : E N 04 07 4418 & E N 04 08 6198 from Durga Electricals, Mayur Vihar-1 Market,Delhi in February 2005.


One of the Geyser has started leaking with hardly usage of one season ! The fate of other GEYSER is yet to be seen as it has hardly been used.


I wonder how the quality will be for which we have paid a good price thinking they have Italian Collaboration.


Looks & Prices gave a feeling that product will be good & sturdy but opposite happened as leaking of Geyser is bad OMEN !


I do not understand if ITALIANS are not looking after the quality & if not ....then the fate of this product is also going to be like FIAT CAR where services were not provided & finaly it had to be taken over by TATA.


Let me see their after sales & will revert soon !


Mukul Pandey


176, Medha Apartment ,Mayur Vihar-1,Extension,Delhi - 110 091

Brand Response

Dear Member,
Thank you for sharing your valuable feedback with us. If there is any specific assistance you require in the future, please write to us and we'd be glad to help you.
Regards,
Team Racold

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