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About Racold Thermo

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Just say NO to racold product
Oct 14, 2006 08:46 PM 16988 Views

Ease of use:

Durability:

Style & Design:

Help & Support:

I recently bought racold perla gas base water heater, and since it’s installed I am not able to use it for a day, and the way company is giving its service by the time winters will be over and warranty too... I am really frustrated and now I wants to throw it out and buy some local made...


After its installation, next day I logged its complain and did follow-up for few days then only a guy came and said some spring need to be change and it will take 2-3 days as it has to come from factory, but I was waiting for too long and keep on calling them every day but not now use. After I complain to their manager locally twice and threat to go to consumer court then only they send guys to repair it but they did a service which was to dangerous, although I close all my hot water tap but gas burner was still on ... now you can understand what a danger is there...

Brand Response

Dear Member,
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers.
For any further assistance, feel free to get in touch with us on 1860 425 2288 / 8600256000 or you can also fetch further information on www.racold.com
Regards,
Team Racold

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By: Racold_Thermo Deactivated | Mar 06, 2019 06:09 PM  (Updated Mar 07, 2019 01:53 PM) imageComments 0

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