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Home > Home and Appliances > Non Kitchen Appliances > Water Heaters > Racold Water Heaters > Racold Instant Electric Water Heater Pronto Stylo 1 L > Horrible customer service

Horrible customer service. Review on Racold Instant Electric Water Heater Pronto Stylo 1 L

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MouthShut Score

28%
1.85 

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Rs. 2,619 (Launch price)

Racold

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India
Horrible customer service
May 21, 2019 11:30 AM 26338 Views (via Mobile)

Ease of use:

Durability:

Style & Design:

Help & Support:

Just want yo make money out of service charge. Absolutely irresponsible and useless. Third grade service same with customer care. No one is interested. Useless!!


Technician came 8_10 days ago vanished after saying he will return to pick up the geyser as there was some fault and I am still struggling to get hold of someone.

Brand Response

Dear Shveta,
We would like to assist you with your concern. Please message your product details, complaint number or registered contact number so that our team can get in touch with you.
For service related information, call 1860 425 2288 / 8600256000 or register your complaint online by visiting www.racold.com. You may send us a WhatsApp message on 9422600140 / 9243700100 or email us at customer.care@racold.com
Regards,
Team Racold

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By: Racold_Thermo Deactivated | Jun 13, 2019  12:24 PM imageComments 0

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