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Bad Post Sale Service
Apr 28, 2014 07:07 PM 23185 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I had very bad experience with PAYTM, If your transaction not gets complete or pending or fails, you have to wait for 48 hours for the work of 48 seconds. My order number 219690101 is still pending for recharge and I am receiving emails to wait 48 hours.


I am in doubt now to continue with PAYTM. I am still waiting for my money or recharge as it is almost 9 hours and my order is not yet delivered.

Brand Response

Hi Shahid,
We regret for this inconvenience. We assure you that your money is yours unless you have received the benefits you are charged for.
Our records indicate that this order was processed successfully at the operator's end. If you have not received the benefits, you may confirm the same from the BSNL Customer Care with operator reference no. 1979178998.
In case you seek any other assistance, you may write to us at care@paytm.com.
Best wishes,
Paytm Customer Care

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By: Paytm Deactivated | Apr 29, 2014  08:57 PM imageComments 0

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