I use an Orange pay as you go for work. I've topped up and need a receipt. I've called 5 times. Each time I've had to pay, and been told they will email and post this.
How hard can that be? But in 3 months they've not done it. Each time they 'guarantee' it will be done. It's infuriating that something so simple is proving impossible. Doesn't bode well for bigger issues. I feel when we have enough consumers on line we need to boycott companies for a year.