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MouthShut Score

60%
4.03 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Worst Customer Care Department Ever
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 14, 2023 04:05 PM 868 Views

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MAKEMYTRIP (INDIA) Public LIMITED Cares

MAKEMYTRIP (INDIA) Public LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

When it comes to refund inMMT,


Every single customer Representative at MMT just wants to give some random answer and hang up the call.


I have been trying to get my refund amount and every single time I call customer care I get multiple different answers as below.




  1. your ticket is non refundable




  2. refunded amount will be credited to your account in 90 days




  3. refunded amount will be credited to your account in 14 days




  4. you will only get credit shell






I still did not find the correct answer.


Brand Response

We’re committed to resolving this issue for you. We request you to please provide the detail related to your concern along with your booking ID. – Team MakeMyTrip

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By: MakeMyTrip | Jun 28, 2024  06:29 PM imageComments 0

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