Jun 13, 2013 08:18 PM
12128 Views
This is PRABHU FROM CHENNAI, TAMBARAM AREA, I have opted for AMC for my LG AC on 6/4/12 and I have paid Rs 3750/-.. These customer service ppl will treat u like dumb during AMC period. They ll just come and clean the external filter after you calling them more than 15 times for general service, which can be easily done by even 5 year old kid. They do not tell you what ll they do during the General Service. Simply cleaning the filters is just stupid.
The call should be attended by the engineer within 24 hrs, but he ll call you after 4 or 5 days that too during evening time 7pm and will say , I ll come tomorrow, because its already 7.. if you say if you are not available on next day. that guy will say that he ll close the complaint and place a new request.. WHY THE HELL???? its his job to attend it in 24 hrs, but that fellow will call u after 5 days , and says he ll cancel the request..
Don't waste your HARD EARNED MONEY by opting AMC for LG..esp in TAMBARAM AREA.
