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+91-9999899998

LifeHazardsLenskart
Jul 05, 2022 06:41 PM 685 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Let me list down the issues

  1. Very high power setting on my glasses, actually it is swapped between the specs. This caused serious health issues and migraine, this is very dangerous to you, and your family as if you drive with wrong powered lenses

  2. Another store did not test my power even though I had insisted(lenskart sector 46 Noida) and specs had very low power relatively.

  3. I arranged a home eye test(because I lost trust in the stores) which is good and placed an exchange order, which is not yet delivered and no updates further.

  4. They take a hell lot of time to process returns and refund as they aren't worried about the customer base

  5. The quality of lenses and frames is always compromised and you don't know the brand they are using unlike in Titan EyePlus

Brand Response

Hi There! Sorry to hear about your unpleasant experience. Please help us with your contact no#/at support@lenskart.com. We will get back to you as soon as possible.

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By: valyoo_lenskart Deactivated | Jul 06, 2022  12:14 PM imageComments 0

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