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+91-9999899998

Bad customer service
Sep 10, 2022 11:35 AM 2435 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I've gotten so many lenskart products and I'm a fan i could say until this once. From the time I've placed my order I've been facing issues.

  1. The person has added the incorrect power for the glasses ordered

  2. I was promised photochromatic glasses when they cannot deliver it.

  3. They've dispatched the glasses with the wrong power.

  4. Made me call them 6 times to just cancel the order and want me to reach out for the refund after 48 hours.

What a wasteful experience this was. Team this cannot be happening you have to sort your team out as

Brand Response

Hi There, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience

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By: valyoo_lenskart Deactivated | Sep 13, 2022  04:45 PM imageComments 0

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