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+91-9999899998

Worst experience
Nov 03, 2022 04:38 PM 2122 Views (via Mobile)

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Hi sir good evening


This is venkat and I am sattenapalli


Here I do facing an issue with guntur lakshmipuram branch


I had purchased an optical to my child in u r store at April 19 2022 and they do charged 4032 for the purchase


As my child was not satisfied and the vision was not clear and I had gone for exchange and asked to return my amount and they said u will get a link through that u will be refunded .I do got a link of 1463 rupees refund . As I had paid an amount of 4032 they had send me refund of 1463 I asked this to u executive and he said it was technically error and I will pay u manually can u please visit after next three days I said ok and I had gone to dealer after three days he again saying the same thing so I had a dought and asked for manager and his name is ramakrishna I explained the bad experience which was happened in u r dealer and he asked for time to pay me manually since it was about 6 months and I did not get even a single rupee from u r dealer , and the major thing they are not answering my calls and not responding to my messages , and now they blocked number

Brand Response

Hi There! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your order id/ contact details so that we can assist you in a better manner. Thank you.

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By: valyoo_lenskart Deactivated | Nov 05, 2022  06:12 PM imageComments 0

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