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Contact Details

+91-124-6770000

Refunded but no money received
Jul 01, 2019 04:41 PM 1073 Views

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Usually people don't check bank statements but yes this happen to me twice. My order at KOOVS shows refunded but no money was sent to my bank. I was low at account balance those days so itr was easy to know that no money was transferred to me. I got to know about this and called KOOVS where no one was able to help for 2 orders worth RS 3500. Please guys check for your orders too, as this will also be your case in some orders. Don't let KOOVS cheat your money,

Brand Response

Dear Deepak,
Greetings from Koovs.com !
We deeply regret the inconvenience caused.
Please mail us your order no. & elaborated concern at care@m-eretail.com from your registered email ID so that we can check the details and assist you accordingly.
Further, please feel free to call us on 0124-6770000 (Mon-Sat, 10 AM-7 PM) or mail us at care@m-eretail.com in case of any confusion or any help needed. We'll be more than happy to assist you with the same.
Regards,
Team Koovs.

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By: KOOVSCARE Deactivated | Jul 02, 2019  06:21 PM imageComments 0

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