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+91-124-6770000

HORRIBLY UNEXPECTED SERVICE
Jul 28, 2019 01:02 PM 1073 Views (via Mobile)

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I ordered a floral Cuban shirt on the 21st of June. Today is the 28th of July. Aftervrepated calls to customer care, the only thing that they could tell me is that they are sorry and that their wherehouse is shifting. Even if the wherehouse is shifting, how is it fair for a online fashion company to keep you waiting for ONE shirt for more than A MONTH. When asked for a approximate date within which my shirt would be delivered, they couldn't even tell me that. By now, I think I have given up and I don't think it's worth it to wait any longer. Very bad service. I did not expect this at all from Koovs.

Brand Response

Dear Customer,
Greetings from KOOVS.COM!
We apologize for the inconvenience caused. Please share your order details at care@m-eretail.com so that we can get in touch with you.
For any further assistance, please feel free to write to us at 'care@m-eretail.com’ or call at '0124-6770000' and our team will be happy to help.
Best Regards,
The KOOVS Team
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By: KOOVSCARE Deactivated | Jul 29, 2019  11:19 AM imageComments 0

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