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New Fraudster
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Feb 16, 2025 09:58 PM 484 Views (via Mobile)

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Travel guarantee is actually a fake promise do not trust their travel guarantee as this does not mean that you are going to travel on same date and train.


Your waitlisted ticket may remain waitlisted and trusting this guarantee you shall be stranded at railway station because chart preparation takes place 3 to 4 hours before departure of train and trusting the travel guarantee you may start early for railway station in case you live in city like Mumbai or Pune considering the traffic you might meet on your way.


As you arrive at station a message may pop up that your ticket is not confirmed and you are eligible for upto 3X refund. Mind it, it is upto 3X and not 3X refund.


App would issue a coupon to you for almost same value of the ticket you booked that you need to redeem within 7 days and your travel date should also fall in this time window.


In fact you get cheated and get nothing in refund rather you end up paying extra money for buying this fake guarantee.


Do not buy this guarantee or use Ixigo app they are fraud to the core.


Y

Brand Response

Hi, we want to clarify that all terms and conditions regarding the Travel Guarantee, including coupon usage, are transparently displayed at the time of booking. Please note when opting for Travel Guarantee, you will receive a refund of the ticket fare based on the selected travel mode (3X of the ticket fare for flight, 3X for bus, or 2X for train), if your booking remains waitlisted at the time of chart preparation. For further details, we encourage you to visit our FAQs for additional assistance. We’re always here to help!

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By: ixigo | Feb 19, 2025 04:24 PM  (Updated Feb 20, 2025 11:38 AM) imageComments 0

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