Feb 17, 2004 10:09 AM
8484 Views
(Updated Feb 17, 2004 10:09 AM)
There are many glowing reports about this software but they all overlook one fact. Support from IncrediMail sucks!!! I purchased their Premium XE package 3 months ago. Three weeks ago I had a problem which prevents me from using their program.
A window pops up stating; ''Critical error has occured. IncrediMail cannot continue this session.'' There is no other information given. I am unable to do anything further and my computer freezes. In addition the problems associated with IncrediMail have deleted my Outlook Express and I now have no email.
I have sent 3 requests for help to their ''so called'' support team and have had no response. As is so often the case with these software companies, once they get your money they no longer know you.
Sure, use free IncrediMail with all it's advertising and popups on your messages but don't send them any money. You'll never hear from them again.
