Jun 02, 2008 12:08 PM
1155 Views
I got the I Mint card thru ICICI. I had accumulated a good amount of points on my icici card, but when I logged on to imint to check my points,
a) The webpage always threw errors
b) My points status always reflected null
c) When I checked for a statement, it showed that the page was under construction.
d) When I called up their customer service, they informed me that there is a delay in uploading the points, so it will refplect in a couple of days. But what about the previous months points? They didnt really have a satisfactory answer to that.
e) Once when I called up their cust care, they asked me for my username & Password over the phone!
This not only reflects badly on Imint, but also on ICICI for tieing up with a service provider that is not able to do justice to the conecpt of "REWARD" programs!
