Nov 02, 2004 07:32 PM
10242 Views
(Updated Nov 02, 2004 07:32 PM)
IBM R40 is one of the worst products which I have used in my life. The laptop sold in India is so bad it is not worth its price tag. A whole bunch of 80 IBM R40 laptops conked of at SP Jain Institute of Management, Mumbai.
The response given by IBM service centre should be embossed in gold and sent to the IBM International headquarters. '' U guys dont know how to use laptops''. An inquiry conducted revealed that similar incidents have occured at many places and IBM had never bothered to respond properly to any customer complaint appropriately.
IBM service centre at Mumbai, Bandra-Kurla complex is a customer's nightmare. All they can do is throw attitude at you and treat you like a piece of shit. My battery conked off within the warranty period and they refused to replace it. My mother board had to be replaced and the returned the laptop to me, without bothering to even clean the keyboard and the screen.
To sum it up IBM R40 SUCKS.... DONT BUY IT...