Aug 08, 2021 05:47 PM
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THE HP PAVILLION LAPTOP i5 SERIES GAMING LAPTOP
I BUY A HP PAVILLION GAMING LAPTOP
SPECS: I 5 SERIES 10 TH GEN
RAM 8 GB
4 GB NVIDIA 1650 TI GRAPHICS CARD.
512 SSD.
I HAVE BUYED A THIS LAPTOP RECENTLY AT HP AUTHORISED CENTRE AT SECUNDRABAD CTC IT MALL 3.
AT TIME OF THE PURCHASE THEY SAID IT WILL GIVE BATTERY BACK UP OF 6 HOURS FOR NORMAL USAGE.
FOR HEAVY GAMING IT WILL 2 HOURS MAXIMIUM.
BUT AFTER I BUYING THE SCENCE IS REVERSED.
REALITY:- IT IS GIVING LESS THAN 2 HOURS FOR NORMAL USAGE.
I HAD CALLED THE HP CUSTOMER CARE
THEY HAD DONE SEVERAL REMOTE TESTING FOR FINDING ALMOST 1 MONTH
AFTER I MONTH THEY HAD ACCEPTED TO REPLACE THE BATTERY. THE AGENT CAME IN AND REPLACED THE BATTERY.
BUT THE ISSUE IS WORSENED EVEN AFTER THE REPLACEMENT, AGAIN I CALLED THE CUSTOMER CARE THE REPORTED THE ISSUE, NOW THEY ARE SAYING THAT BATTERY BACKUP OF HP PAVILLION GAMING LAPTOP IS 2 HOURS ONLY.
BUT I ASKED AS IN OFFICAL HP SITE IS SHOWING THAT THIS MODEL BATTERY BACKUP IS 6 HOURS MAXIMIUM.
THERE IS NO ANSWER.
SO PLEASE DONT BELIEVE AND DONT BUY AND SUFFER
THE HP LAPTOP AS THEY GIVE FALSE INFOMRATION TO BUYER.
I AM LECTURER IN ONE OF REPUTED COLLEGE AND TOLD THE JUNIOR STUDENT NOT TO GO FOR HP LAPTOP AS THEY WILL GIVE FALSE PROMISE FOR THEY PRODUCT.
PRODUCT LINK:-https://hp.com/in-en/shop/laptops/gaming/hp-pavilion-gaming-laptop-15-dk15
08tx.html
BEWARE I LOST HARDED EARNED MONEY FOR BUYING LAPTOP.
